Dana Air starts payment of insurance compensation

Posted by admin Headlines Wednesday, July 4th, 2012

DANA Air’s lead underwriter in Nigeria, Prestige Assurance, on Tuesday, issued cheques for interim benefits to nine claimants as insurance compensation benefits for their relations who died in the DANA Air aircraft which crashed on June 3, in Lagos.

This is in line with the mandatory requirement by the International Civil Aviation Organisation (ICAO) and the Nigerian Civil Aviation Authority (NCAA) that interim benefits be paid to the families of the victims within 30 days of the accident

They were paid after the underwriter had conducted the legal verification of documentation and next of kin status from the families.

Also, the airline management said it was in contact with all other families who had submitted relevant documents to DANA Air’s Crisis Management Centre (CMC) in Lagos and Abuja, and had advised that they come forward to the chambers of Yomi Oshikoya & Co, appointed by the insurers in Lagos, in order to conclude advance payment formalities.

As of Tuesday, July 3, the airline had received completed insurance forms for 68 of the victims, four of which are the airline staff members. The insurance forms have been submitted for verification.

“We are aware and we perfectly understand and respect that most of the next-of-kin or legal representatives who submitted documents or are yet to visit the CMC and submit documentations to us are still observing the customary mourning period. Advance payment claims will be concluded on a case-by-case basis as and when claimants find it convenient to come forward.”

Equally, to facilitate the payment process, DANA Air announced that it had deployed three dedicated toll-free lines, manned by trained personnel, to a Crisis Management Centre in Lagos and Abuja, and public announcements were made in the national dailies and local radio, requesting affected families to come forward with details of the next-of-kin, especially those whom the company had difficulty reaching.

The airline, however, promised to continue to provide these services until all claims have been addressed and settled.

-Tribunewp_posts